Table of Contents
If your preferred bank is Citibank, you may want to know the different alternatives to obtain all the necessary information for the use of your CitiBank USA Telephone.
If you want to know all the options that this institution has, we invite you to access the different communication channels to contact them in order to carry out the procedures you want, therefore, we indicate a number of numbers and sites available for your attention.
Table of Contents
- CitiBank USA Phone: Service in Spanish
- Telephone CitiBank USA: Service in Spanish. Other Numbers of Interest
- Telephone CitiBank USA: Service in Spanish. Personal loans
- Phone CitiBank USA: Mortgages
- Are there other Numbers you should Know?
- Schedule a Phone Appointment with Citibank USA
CitiBank USA Phone: Service in Spanish
Citibank is a powerful financial organization serving 98 countries around the world with care available to more than 100 million customers. Your contact channels are available: Telephone service, Access to your Web portal, Email, Chat, WhatsApp, Facebook
Its service is available in more than 1,300 branches and almost 6,500 ATMs in the United States, and it also has customer service in order to clarify or solve any doubts.
There are many reasons why customers need to establish a link or communication with a bank representative. If you need the Citibank USA customer service telephone service , you can do so through the service in Spanish:
1-800-360-2484
CitiBank USA Telephone: Attention in Spanish. Other Numbers of Interest
Depending on the procedure or query you wish to carry out, you can access any of the available numbers by calling Citibank USA.
Citibank USA phone numbers (banking services)
- Online Banking Support
1-800-374-9700
TTY number: 1-877-693-0372
- To apply for a CitiGold account and check the status of your application
1-800-745-1534
TTY number: 1-800-992-9833
- Customer service
1-800-360-2484
TTY Number: 1-800-945-0258
- To apply for a CitiGold account and check the status of your application
1-888-967-8200
TTY number: 1-800-992-9833
CitiBank USA Telephone: Attention in Spanish. Personal loans
Money must be a protection for many users. Citibank services make it easy to stay on top of what’s going on with your account.
It is necessary to have the money where it belongs, quickly. Paying bills, sending funds by email, making wire transfers. It’s all at your fingertips with the services Citibank offers.
The security of money and privacy is the biggest concern of users and is the priority of the company. They also offer cutting-edge services and the most advanced technology to keep you safe.
Administration and support:
1-800-685-0935
TTY Number-1-800-945-0258
Phone CitiBank USA: Mortgages
- First mortgage or refinance for the first time
1-800-248-4638
TTY number: 711
- Lines of Credit and First Time Home Equity Loans
1-877-362-9100
TTY number: 711
- Administration (if you receive statements from CitiMortgage)
1-800-283-7918
TTY number: 711
Administration (if you receive statements from Citibank, NA)
1-800-685-0935
TTY Number: 1-800-945-0258
Small businesses become big and they have the services to prove it. Everything you need to focus on business instead of banking.
Are there other Numbers you should Know?
Citibank Phones (Citi Cards)
- General Support and Administration
Call the number on the back of your card.
If you don’t have the card, then call 1-800-950-5114
TTY number: 1-800-325-2865
- To apply for a Credit Card and check the status of your application
1-888-201-4523
TTY number: 1-800-325-2865
- To apply for a Costco Credit Card and check the status of your application
1-877-343-4118
TTY number: 1-866-210-0617
- Customer service
1-800-947-9100
TTY number: 1-800-325-2865
- General support and administration for the Citi Double Cash Card
1-855-473-4583
- General support and administration for Citi / AAdvantage Cards
1-888-766-2484
- General support and administration for Citi / AAdvantage American Express Cards
1-866-449-2484
Citibank Small Business Banking Services
Administration and support
1-877-528-0990
TTY number: 1-800-788-0002
Withdrawal Services
General Support and Administration
1-800-695-5911
TTY number: 1-800-788-6775
Global Executive Bank
General support and administration
1-866-213-0890
1-813-604-3290 (from outside the United States)
TTY Number: 1-800-945-0258
International Personal Banking
General Support and Administration
1-800-568-8555
1-813-604-3000 (from outside the United States)
TTY Number: 1-800-945-0258
Citigold Banking Numbers
- Online banking support
1-866-405-4036
TTY number: 1-800-788-6775
- Apply for a CitiGold account and check application status
1-888-967-8200
TTY number: 1-800-788-0002
Citigold Private Client Phone Number
General support and administration
1-888-500-5008
1-210-677-3788 (from outside the US)
TTY number: 1-800-788-6775
Citigold International
- General support and administration
1-866-637-9042
1-813-604-3006 (from outside the United States)
TTY number: 1-800-788-6775
Toll Free from Argentina: 0-800-777-4357
Free from Brazil: 0-800-762-1039
Free from Chile: 800 37 2484
Citigold Private Client International – International Personal Bank US
General support and administration
1-877-309-0914
1-813-604-3080
TTY Number: 1-800-945-0258
Citibank Business Banking Services
- Small Business Banking (Annual Sales < $5 Million)
1-877-528-0990
TTY number: 1-800-788-0002
- Business Banking (Annual Sales < $5 Million) or Commercial Banking (Annual Sales > $20 Million):
If you have specific questions about your account, please contact your Relationship Manager or Service Representative.
- CitiBusiness Online Support
1-800-285-1709
TTY number: 1-800-788-0002
- Citi Online for Small Business
1-855-505-2484
TTY number: 1-800-788-0002
Private Bank Phones
- General support and administration
1-800-870-1073
1-210-677-3781 (from outside the United States)
TTY number: 1-800-788-6775
- Citi Private Bank Online Technical Support
1-877-836-9132
TTY number: 1-800-693-0372
- Citi Private Bank Accounts CitiBusiness
1-866-513-7802
TTY number: 1-800-788-0002
- Mortgage Administration
1-855-839-6250
TTY number: 1-866-523-6781
Schedule a Phone Appointment with Citibank USA
For those who wish to arrange a telephone or video call appointment with an authorized agent of the banking institution, you can do so by accessing the different links and/or service hours after business hours.
Citibank USA service in SPANISH (Postal Mail)
Currently there are a wide variety of sites with many benefits of access to Citibank banking. If you wish to use your postal mail, to send the corresponding to Citibank in the United States, use the following addresses:
Banking Services
Citigold Customer Service
- US Service Center
- Attn: CGS
- PO Box 769007
- San Antonio, TX 78245-9966
Citi Personal Wealth Management
- 111 wall street
- New York, NY 10043
Citibank Customer Service
- Citi Inquiries:
- PO Box 6500
- Sioux Falls, SD 57117
Citibank Customer Service
- US Service Center
- Attn: CPS
- PO Box 769007
- San Antonio, TX 78245-9966
Citigold Private Client Services
- Citigold Private Client Services
- Attn: CPCS
- PO Box 769003
- San Antonio, TX 78245-9003
Citi International Financial Services
- Citi International Financial Services LLC
- PO Box 70263
- San Juan, Puerto Rico 00936-8263
Deposits
- Citibank
- Bank By Mail
- PO Box 790142
- St Louis, MO 63179
Deposits – for overnight packages
- Citibank
- Bank By Mail
- 100 Citibank Drive
Citi Cards
Payments by Postal Mail 1
- PO BOX 9001037
- Louisville KY, 40290-1037
Overnight Delivery / Express Payments
- Citibank Express Payments
- 6716 Grade Lane
- Building 9, Suite 910 Louisville, KY 40213
General Correspondence
- Citibank Customer Service
- PO Box 6500
- Sioux Falls, SD 57117
Payments by Postal Mail 1
- PO Box 78019
- Phoenix, AZ 85062-8019
General Correspondence
- Costco Consumer and Costco Small Business
- PO BOX 790046
- ST. LOUIS, MO 63179-0046
Overnight Payments
- Attention: Bankcard Payments Department
- 6716 Grade Lane
- Building 9, Suite 910
- Louisville, KY 40213
mortgages
Citi is temporarily no longer accepting applications for Home Equity Line of Credit (HELOC) and Fixed Rate Home Equity Loans. These include requests for increases in lines of credit.
The change is a result of current market conditions and provides us with an opportunity to improve our home equity products and services. It does not affect the continued commitment to offer the product in the future.
New Inquiries about Mortgages
- Citibank, NA MC 2197 BSC
- PO Box 6205
- Sioux Falls, SD 57117-6205
Processing for all applications, including line of credit increases, received by March 3, 2021. This includes eligibility review, processing, and financing if the loan is approved and conditions are met.
Notice of Error, Request for Information or Qualified Written Request
To submit a written Notice of Error, Information Request or Qualified Written Request, it must be sent to the following mailing address:
If you receive statements from CitiMortgage:
- Citi Mortgage, Inc.
- PO Box 6728
- Sioux Falls, SD 57117-6728
If you receive statements from Citibank, NA:
- Citibank, N.A.
- PO Box 760937
- San Antonio, TX 78245-0937
Make a payment by mail
If you receive statements from CitiMortgage:
- Citi Mortgage, Inc.
- PO Box 78015
- Phoenix, AZ 85062-8015
Note: You must write your account number on your check.
Make a payment with overnight delivery
If you receive statements from CitiMortgage:
- Citi Mortgage, Inc.
- 4740 121st Street
- Urbandale, IA 50323-2402
Note: You must write your account number on your check.
Settle your account
- If you receive statements from CitiMortgage:
- Citi Mortgage, Inc.
- Attn: Payoffs 4740 121st Street
- Urbandale, IA 50323
Note: You must write your account number on your check.