How to cancel an American Express card

American Express is an American company belonging to the financial sector founded in 1850, with headquarters in New York City. It has a presence in 130 countries around the world, where it has some 1,700 direct customer service points.

American Express or AMEX, in a famous company with worldwide recognition. The Fortune magazine since 2012 repeatedly been ranked among the hundred largest companies in the world.

In terms of products, AMEX offers charge or service cards, pre-paid cards, credit cards, traveller’s checks, some banking services, insurance and travel agency.

If you want to visit the official website of the company and explore more about the products it offers you can click on americanexpress.com

In a good part of the countries, whose economic conditions, income and solvency determine certain market potential, American Express unilaterally markets its products in partnership with local companies, in Latin America such as the case of Mexico, Argentina, Colombia, Brazil and Chile.

The charge cards issued by American Express do not have a fixed spending limit, however, the balance must be paid in full each month.

The credit cards American Express operate similarly to the MasterCard and Visa products that a customer can use to pay for goods or services to a preset credit limit manner.

AMEX card balances can be paid partially or totally or monthly in consecutive installments. A consumer if he wishes, can cancel an American Express charge or credit card. Fortunately, this is a fairly easy and short process.

Steps to cancel an American Express card

Rate very well if you really want to cancel your American Express charge or credit card. Reflect on the pros and cons of an American Express credit card.

Keep in mind that when you cancel AMEX products, you renounce benefits such as the “Membership Rewards” program, smart shopping systems, flexible payment plans, discounts and promotions at the best establishments.

If you have a credit card product with any outstanding balance, the Community Outreach Coordination and AMEX’s Consumer Credit Counseling Service recommend not cancelling the product without paying in full the balances owed and saving the respective support.

You can call the American Express customer service centre to cancel your card. According to your location, the service numbers may change. The recommendation is that you always dial the telephone numbers that appear on the back of the credit or service card, write them down in your address book, Smartphone or computer.

If you can not find your American Express card and have a secure Internet connection you can write to email GCPProductsupportteam.japa@aexp.com you must include in your cancellation request information such as:

  •       First and last name as it appears on the card.
  •       The last 4 digits of the card.
  •       A contact phone
  •       A contact time range, this for Pervasive purposes.

If you do not have access to the Internet, then call the customer service centre of the lender according to the location:

  • In the United States: 1-800-528-4800 or 1-800-221-9950
  • In Argentina: 0810-444-2639
  • In Spain: 900 814 500
  • Mexico: 01800-504-0400 or 52 (81) 8319-9111

Customer service representatives are available 24 hours a day.

Tell the operator that you want to cancel your card. The American Express representative may try to keep your products. If you are determined to cancel your charge or credit card, then politely decline any request from the operator.

Once the telephone contact is made, you must wait to receive a letter via email confirming the closure of your account. It is recommended that you print and keep a copy of the letter for your files.

When you certify that you have cancelled your American Express credit card or debit card, get rid of the plastic, destroy it. It is best to cut the card to prevent anyone from accessing your account numbers and personal information.

Review your Equifax, Experian or TransUnion credit reports by month or after the account is closed.

You can also get a free annual credit report from each of the credit bureaus by visiting www.annualcreditreport.com. (In the U.S)

In the report issued, check that the American Express card you ordered to cancel appears as “closed by the consumer.” If the account does not reflect the closure or reports a “closed credit by grantor” status, contact American Express again to correct the information.

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