How to get a refund for a Western Union money order

Western Union money orders are a convenient way to send money to almost anywhere in the world. From time to time a payment order may be lost, damaged, stolen or you can change your mind about sending the payment order. You will then have to follow the money order or receive your refund. It is important to keep the receipt when buying a money order from Western Union. The receipt is your proof of purchase, and it is much easier to get a refund if you have it. It is a good idea to record the serial number and the amount of the payment order in case something happens with the receipt. If you don’t have the serial number, you might not be able to get a refund.

Obtain the refund of a Western Union money order by taking the purchase receipt to the place where the money order was purchased. In most cases, you can fill out the Tracking / Refund Request, and your refund will be sent within 30 days.

Obtain a Tracking / Refund Request form from the vendor where you purchased the money order, even if you don’t have the receipt but know the 11-digit serial number and the payment order amount. Fill out the form, including the serial number, the amount of the payment order, and any other information you have. Follow the instructions to find out the processing fee that is required.

Call Western Union customer service at 1-800-999-9660 and request an affidavit. The statement serves as a substitute for your purchase receipt. When the affidavit form arrives, fill it out and bring it to a notary.

Send both the affidavit and the Tracking / Refund request form to the address indicated on the application form. It includes the required processing fee. If you act promptly and submit your request before the payment order is charged, you can expect a refund within 30 days. Otherwise, it could take longer. In the event that the payment order has been made effective, Western Union reserves the right to demand a guarantee as a guarantee to issue a refund before the investigation is completed.