How to pay Metro PCS online, by phone or by card

Former MetroPCS customers are now part of the American telecommunications conglomerate T-Mobile.

As the first company has changed its name, being called Metro by T-Mobile since 2018, we tell you how the relaunch of the brand has been, the plans they offer and the payment methods they put at your fingertips, online, by phone or with debit or credit card.

article content

  1. How to pay your balance in MetroPCS?
  2. What is MetroPCS?
  3. Overview of Metro by T-Mobile plans

How to pay your balance in MetroPCS?

When you have a line with Metro and want to know how to pay for the plan you have chosen, you have several options:

Express Pay with debit or credit card

If you do not have a bank account, you can use this method. You just have to visit the official Metro by T-Mobile website and follow the steps of the online form. They do not charge you any commission and the payment is processed immediately. All you need is a debit or credit card.


This automated payment service allows you to save $4 per month and you do not have to pay your bill. Simply enable autopay from your checking account, debit or credit card to carry out the operation. This is free, the payment is processed in 2 hours and you can activate it in 3 ways:

  • Visiting a Metro store
  • Entering MyAccount from your cell phone and choosing ‘eWallet’
  • By calling the customer service phone number: 888-863-8768 or *611 from your smartphone

MyMetro App

Another easy way to cancel is by downloading the smartphone application, available for Android and Apple. Once you have it, log in to your account and click where it says ‘Pay Now’. There is no fee for this and the payment is processed within 2 hours.

Pay by Phone

You can call 888-863-8768 and let the system guide you through paying your bill. Processing is immediate and costs $4.00.

Cancel at a store

You also have the option of paying your bill in cash at one of the nearest Metro PCS stores. In case it is closed and you want to pay with cash, you have 2 alternatives:

  • Use an AMEX gift card
  • Buy a Mastercard or Visa prepaid card

You can do this in any business and then make the payment online. The cost is $4.00 and processing takes 2 hours.

Pay by Check

If this method is more convenient for you, you can also send your check to the following address:

Metro by T-Mobile
PO Box 5119
Carol Stream, IL 60197-5119.

You have to put a stamp on the envelope and add your account number to the check. This payment is processed in 7-10 business days.

If you want more information about Metro PCS payment methods, you can consult the corresponding section of its website.

What is MetroPCS?

The former Metro PCS is now known simply as Metro by T-Mobile, due to its acquisition by the North American giant and Telekom.

At its initial launch in 1994 it was christened General Wireless Inc. and provided prepaid wireless telecommunications service within the United States.

By February 2005, the company had 1.5 million subscribers, and its operations covered Atlanta, Dallas, Detroit, Miami, Sacramento, San Francisco, and Sarasota.

Later in 2007, Metro PCS would make its official public debut with a $50 million IPO and a final price per share of $27.40.

In October 2012, the company reached an agreement to become part of T-Mobile USA and the deal was completed the following year. At the time of the merger, the acquiring company had a portfolio of 32 million clients and MetroPCS contributed 9 million more.

In 2018, T-Mobile would announce the relaunch of Metro and a series of benefits that we will see below.

Overview of Metro by T-Mobile plans

You should know that Metro uses the 5G network that T-Mobile has established in North American territory. Although the company has cheaper plans with limited data of 2GB and 10GB per month, these products include several unlimited services:

  • calls
  • Text messages
  • high speed data

Like T-Mobile’s ‘On Us’ plan, Metro has free add-on services for those who subscribe to its unlimited plans. These unlimited offers give you:

  • Free Amazon Prime Membership (Unlimited Plus)
  • Free storage on Google One 5 or 15 GB for hotspot
  • $10 discount on the basic plan when you switch carriers
  • Video streaming capped at 480p and slower when you exceed 35GB of data download

As for the 2GB plan, it doesn’t give you any additional services and costs you $30 a month for a line. If you decide to go up to 10GB, you have to pay $10 more, but you get ‘unlimited music’, which allows you to listen or watch your favorite artists on 40 different platforms.