How to track MoneyGram

MoneyGram offers services such as money orders, bill payments, money transfers and has more than 180,000 agents in 190 countries. The company also offers options such as electronic payment, ATM payments and disbursement payments. MoneyGram also offers tracking services if your order has been lost, stolen, damaged or you simply need to verify the information.

Have your payment order number. That will give you several ways to track MoneyGram. First, determine if you think it has been charged, or if you know it has been charged and you need to find out who charged it.

Call MoneyGram. To follow your payment order and determine if it has been charged, have your payment order number in cash. MoneyGram offers an automated online status information 24 hours a day. You can also call MoneyGram customer service by calling 800-542-3590. Also call that number if you have sent a money transfer and need to verify if the funds were received.

Complete a claim form. This allows you to obtain a copy of the front and back of the payment order charged. Complete and submit a MoneyGram claim card found on the company’s website and submit a copy of the money order receipt, along with a $ 15 processing fee. This process takes approximately 30 days to complete.

Request a photocopy of MoneyGram. Request a MoneyGram International ExpressPayment option and receive your copy by fax. In order to receive this service, the payment order must have been charged by the beneficiary, must not be more than one year old and must provide a fax number to which the photocopy is sent. Request this service by calling MoneyGram at 800-542-3590 and paying a fee of $ 24. Or visit a local agent and request a blue ExpressPayment form. In doing so, use the following information: Receive company code to pay (MoneyGram money order), city, state, account number, home phone: here you enter the fax number. Wait three business days to receive your fax. Message: Enter your contact phone number.